Terms and Conditions

Last updated: April 13, 2026

Welcome to phuntshonamgay.com. These Terms and Conditions govern your use of this Website and the services provided by Phuntsho Namgay (“we”, “us”, or “our”).

By accessing this Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

Definitions

  • Website refers to https://phuntshonamgay.com
  • Freelancer refers to Phuntsho Namgay
  • Client refers to any individual or business purchasing or using services
  • Services include web development, website design, maintenance, consulting, and related digital solutions

Scope of Services

All services provided are subject to:

  • A clearly defined project scope
  • Written agreement (email, proposal, or contract)
  • Agreed timelines and deliverables

Any additional work outside the agreed scope may incur extra charges.

Quotes and Pricing

  • All quotes are valid for 14 days unless stated otherwise
  • Prices may vary depending on project requirements
  • Final pricing will be confirmed before project commencement

Payment Terms

  • A deposit (30%–50%) is required before starting any project
  • Remaining balance must be paid upon project completion or per milestone agreement
  • Late payments may result in project delays or suspension

Non-payment may result in:

  • Suspension of services
  • Removal of delivered work (if applicable)

Refund Policy

  • Deposits are non-refundable once work has commenced
  • Refunds (if any) are provided at our sole discretion
  • No refunds will be issued for completed work or approved milestones

Client Responsibilities

The Client agrees to:

  • Provide all necessary content, assets, and access required for the project
  • Ensure all provided materials (text, images, etc.) are legally owned or licensed
  • Respond promptly to communication and approvals

Delays from the Client may affect deadlines and delivery timelines.

Intellectual Property

  • Upon full payment, the Client will own the final delivered website/project
  • We retain the right to:
    • Showcase completed work in our portfolio
    • Use non-confidential work for promotional purposes

Preliminary designs, drafts, and unused concepts remain our property unless agreed otherwise.

Third-Party Services

Projects may involve third-party tools or services (e.g., hosting, domains, plugins, APIs).

We are not responsible for:

  • Third-party service failures or downtime
  • Licensing costs unless included in the agreement
  • Ongoing costs related to external services

Website Maintenance and Support

Unless explicitly agreed:

  • Ongoing maintenance is not included after project delivery
  • Future updates or support may require a separate agreement or fee

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted, secure, or error-free service
  • We are not responsible for:
    • Data loss
    • Security breaches
    • Business losses due to website issues

Project Delays and Termination

We reserve the right to:

  • Suspend or terminate a project if:
    • Payments are not made
    • Communication is unreasonably delayed
    • Terms are violated

If a project is terminated:

  • Work completed up to that point will be billed
  • No refunds will be issued for completed work

Website Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to hack, disrupt, or misuse the Website
  • Copy or reproduce content without permission

Privacy

Your use of this Website is also subject to our Privacy Policy, which explains how your data is collected and used.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Bhutan.

Changes to Terms

We may update these Terms at any time.
Changes will be effective immediately upon posting.

Your continued use of the Website means you accept the updated Terms.

Contact Information

If you have any questions regarding these Terms, please contact:

Phuntsho Namgay
Website: https://phuntshonamgay.com
Email: info@phuntshonamgay.com

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